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Before departure

Scan the QR code · 8 steps

Screens may vary slightly by model and OS version.

Good to know
  • Install on stable, secure Wi-Fi — a weak connection can fail the install.
  • Install within 180 days of purchase.
  • The QR code works once — scan it a single time.
  • Scan it on the phone you'll travel with — that's where the eSIM installs.
  • Don't delete the eSIM until your trip ends — it can't be reinstalled.
Country rules
  • TurkeyInstall before you arrive. You can't set up a new eSIM once you're in Turkey — but one installed beforehand works normally there.
  • Taiwan, Hong Kong & MacauReal-name registration is required. Do it before you go, or on Wi-Fi once you arrive.
Verify here
Install with one tapOn Android 10+, open your eSIM email on the phone you'll travel with and tap Install on Android. Confirm the download — it skips scanning and opens the Add plan screen; the rest is the same.
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12:02
Settings
Connections
Wi-Fi • Bluetooth • SIM manager
Connected devices
Quick Share • Samsung DeX • Android Auto
Galaxy AI
Writing assist • Note assist • Photo assist
Modes and Routines
Modes • Routines
Sounds and vibration
Sound mode • Ringtone
Notifications
Status bar • Do not disturb
Display
Brightness • Eye comfort shield • Navigation bar
Battery
Power saving • Wireless PowerShare

1. Open Settings → Connections

2
12:02
Connections
Wi-Fi
Connected
Bluetooth
NFC and contactless payments
Airplane mode
SIM manager
Mobile networks
Data usage
Mobile Hotspot and Tethering
More connection settings
Looking for something else?

2. Tap SIM manager

3
12:02
SIM manager
SIM cards
SIM 1
Your carrier
No SIM card
eSIMs
+
Add eSIM
Download an eSIM so you can connect to mobile networks without a physical SIM card.
Preferred SIMs
Calls
SIM 1
Messages
SIM 1
Mobile data
SIM 1

3. Under eSIMs, tap Add eSIM

TIPInstall on stable Wi-Fi. Airport / public Wi-Fi is often unstable and can fail the install.

4
12:02
Choose how to add your eSIM
Transfer SIM from another phone
Scan QR code
Search for eSIMs

4. Tap Scan QR code

TIPYour QR is at the top of your eSIM email.

5

Scan the QR code you got from your service provider.

Enter activation code

5. Point your camera at the QR code

6
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Add CMLink eSIM?

This connects your phone to the CMLink network.

Add

6. Tap Add to confirm

7
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Adding CMLink eSIM…

This may take a few minutes.

19%

7. Wait while it's added

8
12:02
SIM manager
SIM cards
SIM 1
Your carrier
No SIM card
eSIMs
eSIM 1
CMLink Unknown number
+
Add eSIM
Download an eSIM so you can connect to mobile networks without a physical SIM card.
Preferred SIMs
Calls
SIM 1
Messages
SIM 1
Mobile data
SIM 1

8. Check the eSIM is added

TIPIt appears under eSIMs, turned off. Off is normal — you'll turn it on after you land.